Purple marble crossbody bag

Delivery

Orders will be shipped within 3-5 business days

If your order is lost or damaged before delivery, I will work with you to resolve the issue.

Returns

• Refunds are issued to your original payment method.
• I will process your refund within 14 days of receiving the returned item.
• If you return your whole order, I will also refund the original delivery cost.

Cancellation

• You have 14 days from receiving your order to request a return.
• After notifying me, you then have 14 days to send the item back.
• Items must be returned in their original condition.
• Unless the item is faulty or misdescribed, buyers are responsible for return postage.
• I will confirm the return address once you contact me.
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📝 How to Request a Return
Please contact me via your Crafter’s Market order page or at [email protected] with:
• Your name
• Order number
• The item you wish to return
I will respond promptly, as required by Crafter’s Market UK

If your item arrives faulty, damaged, or not as described, you are entitled to:
• A full refund within 30 days of receiving the item