Walk in the Woods | Greetings Card | Forest Scene | Hiking | Waling Boots & Frog | Blank Inside

Delivery

Processing Times
All items are made and packaged by hand. Orders are processed within 3–5 working days unless otherwise stated.

Shipping Method
Orders are sent via Royal Mail (or your chosen courier).
Standard shipping is untracked unless tracking is selected at checkout.

Delivery Times (UK)
• Standard: 2–5 working days
• Tracked: 1–3 working days

International delivery times vary depending on location.

Please note that delivery times are estimates and may be affected by postal delays outside of my control.

If your order hasn’t arrived within 10 working days (UK) or 21 working days (international), please get in touch and I’ll be happy to help.

Returns

Due to the nature of small handmade businesses, refunds are handled on a case-by-case basis.

If your item arrives damaged or incorrect, please contact me within 48 hours of delivery with clear photographs, and I will arrange a replacement or refund.

Refunds will only be issued once the item has been returned (where applicable).

Shipping costs are non-refundable unless the item is faulty.

Cancellation

Orders may be cancelled within 12 hours of purchase.

Returns are accepted within 14 days of delivery.
Items must be unused and in original condition.

Buyers are responsible for return postage costs unless the item is faulty.

Custom or personalised items cannot be returned unless faulty.