Mini pillow with removable cover (“English Garden”)

Delivery

All items are dispatched within 1-3 working days.
--> If you have a particularly urgent requirement please let me know on ordering and I will do my best to get this to you promptly.
--> In the unlikely event of delays I will let you know.

Orders are sent via Royal Mail 'Tracked 48' service.
--> UK delivery usually takes 2-3 business days after dispatch. Contents are covered up to £75.
--> Buyers are responsible for ensuring the delivery address is correct at check out.

If you have any questions about your order please message me via the platform and I will respond promptly.

Returns

I hope you are happy with your purchase, but in the event a refund is required this will be issued in full via the site sales platform once the item is safely returned.
--> Refunds will be processed promptly, but may take up to 14 days
--> Refunds will include the cost of the original postage

Returns
--> Returns can be made within 14 days of deliver.
--> Items must be unused and in original condition and packaging
--> The buyer is responsible for return postage costs
--> A refund will be issued once the item is safely returned

Faulty or Damaged Goods
If your item arrives damaged or faulty:
--> Please contact me within 48 hours of delivery
--> Provide photos of the item and packaging
--> A replacement or full refund will be offered
--> Agreed return postage costs will refunded

(Please note each item is handmade, so slight variations may occur. Colours may appear slightly different depending on your screen settings.)

Cancellation

Cancellation
--> If you wish to cancel your order you should do this at your earliest opportunity, and ideally within 24 hours of purchase.
-->If the item has already been shipped it must be returned in order for a refund to be processed.