Hand-Harvested Jacob’s Ladder Seeds (Polemonium caeruleum)

Delivery

Processing Time

Orders are usually dispatched within 2–3 working days.

Returns

As my products are natural botanicals, every item is unique. Please contact me within 14 days if there is a problem with your order and I’ll always do my best to help.

Packaging

Wherever possible I use recyclable and environmentally friendly packaging.

Returns

Please contact me within 14 days if there is a problem with your order and I’ll always do my best to help.

Cancellation

I want you to be delighted with your purchase.

As my products are natural botanical materials and individually prepared by hand, each item is unique and may vary slightly from the photographs.

If your order arrives damaged or there is a problem with your purchase, please contact me within 7 days of delivery and I will do my very best to resolve the issue.

Returns are accepted within 14 days of delivery, provided the item is returned in its original condition. The buyer is responsible for return postage unless the item is faulty or damaged in transit.

Custom or personalised orders cannot be returned unless faulty.