Bright Sunset Greeting Card — Hand Embroidery Art | Blank Inside

Delivery

Greeting Cards

Greeting cards are shipped within the UK only. Orders are dispatched within 3–5 working days via Royal Mail second-class post. Tracking is not included for standard card orders; please contact me if you require a tracked service.

Fine Art Prints

Fine art prints are shipped to the UK, USA, Canada and Australia. Orders are made to order and dispatched within 5–7 working days. Shipping is tracked; tracking information will be provided once your order has been dispatched. International delivery times vary by destination — please allow up to 14 working days for international orders.

Original Embroidery Pieces

Original embroidery pieces are shipped to the UK, USA, Canada and Australia. Orders are dispatched within 5–7 working days. Every original is carefully packaged in acid-free tissue and rigid boxing to ensure safe transit. Shipping is fully tracked and insured; tracking information will be provided once your order has been dispatched. Please allow up to 14 working days for international orders.

International buyers are responsible for any customs duties or import taxes applicable in their country.

Returns

Greeting Cards and Fine Art Prints

If your order arrives damaged or faulty, please contact me within 14 days of receipt with a photograph of the damage. A replacement will be sent at no additional cost, or a full refund issued if a replacement is not possible.

As greeting cards and fine art prints are made to order, refunds are not offered for change-of-mind purchases.

Original Embroidery Pieces

Original embroidery pieces are unique, handmade works. If your piece arrives damaged, please contact me within 14 days of receipt with a photograph of the damage and I will do my best to resolve the situation promptly.

As originals are unique 1/1 works, refunds are not offered for change-of-mind purchases.
If you have any concerns about your order, please get in touch — I am always happy to help.

Cancellation

Cancellations

If you need to cancel an order, please contact me as soon as possible. Cancellations can be accommodated if the order has not yet been dispatched. Once an order has been dispatched, cancellation is no longer possible.

Returns

As all items are either made to order or unique originals, returns are not accepted for change-of-mind purchases. If your item arrives damaged or not as described, please contact me within 14 days of receipt, and I will work to resolve the issue.

Exchanges

Exchanges are not offered on greeting cards, fine art prints or original embroidery pieces.
If you have any questions before placing an order, please don't hesitate to get in touch.