Botanical Hanging Heart Aroma Diffuser & Pure Essential Oil Set

Delivery

All orders are hand-prepared and dispatched from my Abergavenny studio within 2 to 3 working days.
​Orders within the UK are shipped via Royal Mail standard delivery.
​Please ensure your shipping address is correct at checkout, as I cannot be held responsible for items sent to incorrectly provided addresses.

Returns

If your order arrives damaged or defective, please contact me within 14 days of delivery with photographic evidence so I can arrange a replacement or refund.
​Due to the handmade and hygienic nature of home fragrance products, I cannot accept returns or issue refunds for change of mind once the item has been dispatched or opened.

Cancellation

Order cancellations are accepted within 24 hours of purchase, provided the items have not already been packed or dispatched.

Unused items in their original packaging may be returned within 14 days of receipt, provided prior contact is made. Buyers are responsible for return shipping costs unless the item is faulty or damaged upon arrival.