If you’re a vendor on our platform, please contact us only through the support form available in your dashboard.
Using the support form allows us to quickly locate your account and review everything connected to it – including Stripe details, orders, payout requests, and any relevant activity. This means we can resolve your query faster and with the full context in front of us.
For security and privacy reasons, we can only respond to vendor queries submitted through this form. This ensures we’re communicating directly with the verified account owner and protects everyone on the platform.
Messages sent via email, social media, or other channels regarding vendor accounts may not receive a response.
We appreciate your cooperation – it helps us keep things secure, accurate, and efficient for everyone.
