Handmade grapes chaped glycerine soap 150g approx

Delivery

Orders are carefully packaged and dispatched from the UK.

UK Shipping: £2.00 per order.

Orders are usually dispatched within 2–3 working days. Delivery times may vary depending on the postal service.

If your order arrives damaged or you have any questions about your delivery, please contact us and we will be happy to help.

Returns

We want you to be happy with your purchase.

Due to the nature of handmade personal care products, we do not accept returns of opened or used soap products for hygiene reasons.

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos, and we will be happy to arrange a suitable replacement or refund.

If you change your mind about an eligible unopened product, please contact us within 14 days of receiving your order. The item must be unused and in its original packaging.

Refunds, where applicable, will be issued to the original payment method.

Cancellation

Customers may request to cancel an order within 2 hours of placing the order, provided that the order has not already been processed or dispatched.

Once an order has been dispatched, it cannot be cancelled. Please refer to our Refund Policy for information about eligible returns and refunds.

To request a cancellation, please contact us as soon as possible with your order details.