Crochet pink butterfly top

Delivery

All items are ready-made and typically dispatched within 1-2 working days by Royal Mail Tracked 48.

Delivery estimates are provided as a guide only and cannot be guaranteed.

Customers will receive confirmation once the order has been dispatched, together with tracking information.

Customers are responsible for ensuring that delivery details are accurate at the time of purchase.

If there are unexpected delays affecting your order, we will contact you as soon as reasonably possible.

Please note that delivery times may be affected by circumstances beyond our control, including postal delays, severe weather, industrial action or courier disruptions.

Cancellation

Return and Refund Policy:

You have the right to cancel your order within 14 days of receiving your goods. You must notify us within this period if you wish to return your order.

Once you have informed us of your decision to cancel, you have further 14 days to return the item.

Returned items must be: unused and in their original condition.

Unless the item is faulty or incorrect, customers are responsible for return postage costs.

Refunds will be processed within 14 days of receiving the returned item.

Cancellations: Orders may be cancelled before dispatch by contacting us as soon as possible. If your order has already been dispatched please refer to our Return and Refund Policy.