Blue Octopus Crochet Keyring/Bag Charm

Cancellation, Return, Refund & Exchange PolicyI want you to be completely happy with your purchase, so if something isn’t right, I’m here to help. Please review the policy below for cancellations, returns, refunds, and exchanges: • Order Cancellations: If you wish to cancel your order, please contact me within 24 hours of placing it. After this time, I may have already started processing or shipping the item, and cancellations may no longer be possible. • Returns: If you are not satisfied with your order, you can return the item within 14 days of receiving it. The item must be returned in its unused, unworn, and original condition. Buyers are responsible for return shipping costs, and I recommend using a tracked shipping service to ensure safe delivery. • Refunds: Once the item is returned and inspected, a full refund will be issued to the original payment method, minus the return shipping cost. If the item is found to be damaged or not in its original condition, the refund may be partial or denied. • Exchanges: If you would prefer an exchange rather than a refund, please contact me within 14 days of receiving your item. The item must be returned in unused, unworn, and original condition. If the exchanged item is of greater value, the buyer will be asked to pay the difference, plus any return shipping costs. • Custom Orders: Please note that custom or personalized items are non-refundable, unless there is an issue with the order or a mistake on my part. • Faulty Items: If you receive a faulty or damaged item, please contact me within 7 days of receiving it. I will arrange for a replacement or a full refund at no additional cost to you.If you have any questions or concerns, please feel free to get in touch. I’m happy to assist!