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About
Woolly goodies you didn't know you wanted! I don't make 2 of anything unless it is a pair so whatever you buy, yours is the only one.
Shop Policies
Shipping Policy
UK Shipping Included
All purchases include shipping within the United Kingdom, so there are no additional postage charges to pay at checkout.
Your handmade items will be carefully packaged with love and sent directly to you, ready to enjoy.
Please note that, at this time, I only ship to UK addresses.
Refund & Returns Policy
Quality Checked With Care
As each item is handmade with care, I personally check every purchase before it is packaged and shipped to ensure it is in excellent condition.
Refunds are only offered if your item arrives damaged. If your purchase arrives damaged, please get in touch as soon as possible with details and photographs of the damage so I can help resolve the issue.
Unfortunately, I’m unable to offer refunds or returns for change of mind, incorrect choice, or normal wear and tear.
I want you to be happy with your handmade purchase, so if there is a problem with your order, please contact me and I’ll do my best to help.
Cancellation, Returns & Exchanges Policy
Handmade with Care
As each item is handmade and prepared especially for your order, please choose carefully before purchasing.
Cancellations
If you need to cancel your order, please contact me as soon as possible. Once your order has been packaged or shipped, I may not be able to cancel it.
Returns
I do not accept returns for change of mind, incorrect choice, or simply no longer wanting the item. Every item is personally checked before being packaged and shipped to make sure it is in excellent condition.
If your item arrives damaged or faulty, please contact me as soon as possible with photographs of the item and its packaging. I will be happy to discuss the best way to resolve the issue.
Exchanges
I do not offer exchanges for change of mind or incorrect choice. However, if your item arrives damaged or faulty, please get in touch and I will do my best to help.
I take great pride in creating and carefully checking every handmade item before it leaves me, and I want you to be delighted with your purchase.