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Customer Reviews
About
Hi I'm Kayleigh and welcome to Wick & Melt Candle Co.
I’ve always loved wax melts—the way they can transform a home’s atmosphere. Whether it’s bright and uplifting with florals, citrus, and sweet notes, or calming and grounding with oud, musk, and woody, earthy tones, scent has a way of shaping how a space feels.
It all began around Christmas 2020. I’d just finished nibbling on some Maltesers I’d been gifted when the thought struck me: If I love wax melts so much, why don’t I make them myself? I mentioned it to my husband, and he simply said, “Why not?” From there, I dived in—researching on YouTube, joining Facebook groups, and spending months testing and perfecting.
On 6th March 2021, I launched my business. From the very start, I knew I didn’t want glitter chunks or bright colours. I wanted a clean, chic look—beautiful and understated, with a delicate shimmer as they melt. The incredible feedback from customers has confirmed that this simple elegance stands out.
For me, the scent will always be the heart of what I do. I choose only fragrances that are strong (without being overpowering), last more than a day, and feel truly special. If a scent meets those three tests, it earns its place. Judging by the five-star reviews on Etsy, you feel the same.
From the bottom of my heart—thank you for supporting my little wax melt journey.
Kayleigh xxx
Shop Policies
Free Royal Mail 2nd Class delivery on all orders Monday-Saturday.
Lost Parcels: Once your order has been dispatched, I am not responsible for delivery delays or lost parcels in transit.
Refunds: Refunds are only issued if an item arrives damaged and unusable. In this case, you must provide clear photographic evidence of the item and all original packaging before a refund can be processed.
Exclusions: Refunds are not available on sale items or “waxidents” (melts that do not meet my usual standards but are still perfectly usable).
Returns & Exchanges: I do not accept returns or exchanges.
Cancellations: You may cancel your order within 24 hours of purchase. After this time, or once your order has been dispatched, cancellations are not possible.