Ecopod Earrings Plus

EcoPod Earrings respects your privacy. I am responsible for the customer information I receive and use to run this shop. You can contact me about privacy through the shop’s messaging facility.

Information I use

When you place an order or contact me, I may receive your name, delivery address, contact details, order information and any messages you send.

Why I use it

I use this information to fulfil your order, arrange delivery, answer enquiries and manage returns or refunds. The lawful basis is fulfilling our contract, or taking steps at your request before you order.

I also keep records where required by tax and accounting law, and may use relevant information for my legitimate interests in resolving disputes and protecting my business.

Sharing information

I do not sell your personal information. I share only the information needed with delivery providers and, where necessary, professional advisers or authorities.

Crafters Market and its payment providers handle information under their own privacy policies. Please read those policies for details of their processing.

Storage and retention

I take reasonable steps to keep customer information secure. I retain it only as long as needed to fulfil orders, resolve enquiries or disputes, and meet applicable legal record-keeping requirements. I delete information when it is no longer needed.

Marketing

I will not add you to a marketing mailing list without your consent. You can withdraw any marketing consent at any time.

Your rights

Depending on the circumstances, you may request access to, correction or deletion of your information, restrict or object to its use, or request a portable copy. Some information may need to be retained to meet legal obligations.

Please contact me through the shop to make a request or raise a concern. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Last updated: 14 October 2026.