Phil's Craft House.

Phil's Craft House. Basic

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About

I make: handcrafted crafted Wooden Wall Plaques

What makes my products special: Each plaque is Ideal for homes, offices, public buildings, memorial gardens, and community spaces, our wall plaques can be used as decorations for your walls, doors, office, living room, children's room, bathroom, bedrooms, kitchen, bringing a personalised touch to any setting.
Our Plaques are also suitable for Weddings, Floral Designs, Christmas, Bedroom, perfect for Birthdays, House-warming Parties, etc.

Wales

Shop Policies

Shipping Policy

UK shipping
Free UK delivery on orders over £50 (no code needed).
Dispatch: Monday–Friday (office hours, excluding bank holidays). Most orders ship same day*
* Please allow extra time for complicated orders and special requests
We aim to dispatch orders promptly. Please be aware that we cannot be held responsible for delays by the courier and are unable to offer refunds for late deliveries

Returns Policy

Returns and Refunds.
We want you to be completely happy with your purchase. If something isn’t quite right, we offer a simple 30-day returns
policy for most items.
Our Returns Policy
You have 30 days from the date you receive your order to start a return.
Items must be unused, in original condition, with all tags and packaging intact (where applicable).
We do not offer exchanges. Please return for a refund, then place a new order if you’d like a different item.
Refunds are issued to your original payment method once we receive and inspect the item (usually within 5–10 working days).
Return postage costs are your responsibility unless the item is faulty, damaged, or we sent the wrong product (in which case we’ll cover it).
We will then give you a full refund for the cost of the product including the initial delivery charge paid. You will, however, be responsible for all costs of returning the items and need to ensure that they adequately insured. We will inform you via email when the items have been received.
Refunds will be in the same payment method used to purchase the items and in line with the Distance Selling Regulations this will be no later than 30 days after receiving your request to return the items.

Cancellation Policy

Returns and Refunds
This policy covers standard website orders, for Subscription information please see here.
We want you to be completely happy with your purchase. If something isn’t quite right, we offer a simple 30-day returns policy for most items.
In accordance with your statutory rights under the Distance Selling Regulations, we will accept items back even if you have opened the goods to inspect them. You are entitled to a refund as long as you inform us of your wish to return goods within 7 working days* from the day after delivery. The goods must in an ‘as new’ condition and returned in the original, undamaged packaging, along with any accessories and free gifts received with it. The product must not have been used. Whilst the goods are in your possession you must take reasonable care of them and not use them.

*Working days are all days other than Saturday, Sunday and public holidays. You need to return the goods, or contact us within the 7 working day period.
If you do wish to return your items under the Distance Selling Regulations please contact us via our email [email protected]
informing us of your wish to return the items to us.

Last Updated
July 13, 2026 5:10 pm