Customer Reviews
About
Welcome to Phil's Arts and Crafts. Based in Bolton, UK, my studio is dedicated to capturing character, precision and legacy across multiple creative disciplines.
What I make: I sell high quality, professional fine art prints of my detailed, hand-drawn pencil portraits. Each piece is meticulously reproduced on premium matte photo paper to preserve the depth, contrast, and fine texture of the original graphite work
What makes my products special: The distinctiveness lies in the level of traditional precision and fine line detail captured in each portrait, combined with a highly professional presentation. To ensure they arrive in flawless gallery condition, I do not use standard flat envelopes. Instead, all matte prints are carefully rolled and dispatched in heavy duty, crush resistant triangular cardboard tubes, offering superior protection and a premium unboxing experience for the customer.
Beyond the drawing board, my creative world extends to handcrafted timber garden woodwork and professional media production.
Thankyou for supporting independent British craft, and feel free to explore the gallery!
Shop Policies
Dispatch & Delivery
Handling Time: All orders are carefully packaged and dispatched within 1–2 working days.
Shipping Method: Orders are sent via Royal Mail 2nd Class Large Letter post.
Delivery Estimate: Once dispatched, delivery typically takes 2–3 working days. Please allow a little extra time during peak postal seasons or bank holidays.
Packaging: To ensure your artwork arrives in pristine condition, each premium A4 print is placed inside a protective acid-free sleeve and shipped completely flat inside a heavy-duty, sturdy board-backed "Do Not Bend" envelope. Prints are never rolled or creased.
14-Day Guarantee
In accordance with UK consumer law, you have the right to change your mind and return your standard art print within 14 days of delivery.
Condition: To be eligible for a full refund, the print must be returned unused, undamaged, and flat in its original packaging.
Return Costs: The buyer is responsible for the cost of return postage unless the item is faulty. We highly recommend using a trackable or proof-of-postage service.
Damaged or Faulty Items: In the unlikely event that your print arrives damaged in transit, please contact us within 7 days of delivery with a photo of the damage. We will immediately arrange a free replacement or a full refund.
Cancellations: If you wish to cancel your order, please notify us via the marketplace messaging system as soon as possible. If your order has not yet been dispatched, we will cancel it and issue a full refund immediately. Once an item has been dispatched, it must be processed as a standard return.
Exchanges: We do not offer direct exchanges. If you prefer a different portrait print, please request a return for your original item and place a new order for the alternative piece.
