Why We Only Use Stripe (And Not PayPal)

We completely understand this question — it comes up a lot.

So here’s the clear and honest answer.

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The Important Bit: Split Payments

Stripe allows what’s called split payments (also known as marketplace payouts).

That means:

If a customer buys from 3 different vendors in one basket, the system can:

• Take one payment from the customer
• Automatically divide the money
• Send each vendor their portion

This happens seamlessly in the background.

Without this, customers would need to:

• Checkout separately for every vendor
• Make multiple payments
• Receive multiple confirmation emails
• Pay potential duplicate transaction fees

That creates friction — and friction loses sales.

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Why Not PayPal?

PayPal does not offer the same split payment functionality in a way that works cleanly with our marketplace system.

Without split payments, we would have to:

• Restrict customers to buying from one vendor at a time
  or
• Manually process and divide funds (which is not scalable or secure)

Neither of those options serves our vendors or customers well.

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Fees Matter Too

Stripe’s transaction fees are typically lower than PayPal’s.

Lower fees mean:

• More profit staying with vendors
• No unnecessary cost increases
• A more sustainable marketplace model

It’s genuinely a win for everyone.

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What This Means for You as a Vendor

Using Stripe means:

• You get paid automatically
• No waiting for manual transfers
• No chasing payments
• Customers can buy from multiple shops at once (which increases basket size)

This isn’t about limiting options.

It’s about choosing the system that works best for a multi-vendor marketplace.

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We Understand Preferences

We know some people personally prefer PayPal.

But as a marketplace, we have to choose the system that:

• Works technically
• Supports multiple vendors
• Protects customer experience
• Scales as we grow

And right now, Stripe is the platform that does that.