Waxed Cord Filigree Heart Pendant

Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and request the return address.Exempt GoodsThe following are exempt from refunds:EarringsAny item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 30 days after delivery.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refundsIf you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.If you have done all of this and you still have not received your refund yet, please contact us at [email protected] will be responsible for paying for your own shipping costs for returning your item.Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.We cannot guarantee that we will receive your returned item.