Silver and White Snowflake Christmas Decoration in Shuttle Tatting

If you are not happy with your order please contact me with your reason and return it in the same condition you received it within 30 days of purchase. Once I have received it I shall refund you. Please note I will not be able to refund you for the return shipping cost. If your order is lost in transit I shall organise a replacement once I have confirmed its non delivery. Privacy Policy: I Heather Buckman am the data-controller of your personal information as it relates to my shop. When you place an order from me, I will receive your name, delivery address and email address from Etsy. This information is used for Etsy related communications and transactions: to fulfill your order, communicate about an order, solve delivery issues, settle disputes, provide customer support. Your name and address are used for the purpose of shipping. Customer details are retained for legal, business and tax records only, for a period of 6 years. I do not obtain, retain, reuse or transfer personal data for any other purpose. You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.