Halloween Owl Cross Stitch Kit by AKxStitch

Please do contact us if you have any queries or issues regarding your order. We are always happy to help. Cancellation Policy - we are more than happy to cancel an order as long as it has NOT been dispatched. If it is already on its way - please contact us when it arrives with you and we will discuss the next steps. Returns, Refund & Exchange Policy - We do accept returns within 30 days of receipt of your order BUT only if your item is in Unused/Unopened condition and also in good resaleable condition or if your item is faulty or damaged on arrival. Once we receive the item back and are happy with the reason for the return we will offer a refund or an exchange (depending on what has been discuss). Buyer will pay return postage unless otherwise discuss.